Careers
E-COMMERCE EXECUTIVE
KUALA LUMPUR, MALAYSIA (FULL-TIME)
Introduction
The E-commerce Executive is responsible for growth of the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform - assortment planning, inventory management and execution of the product strategy according to pre-determined goals.
This individual is responsible in supporting key business initiatives with detailed analysis and reports that generate actionable business insights.
Responsibilities
- Analyse daily to monthly sales reports track performance and generate actionable business insights to drive product sales goals
- Monitor and maintain optimal inventory levels for online platforms
- Gather and synthesise consumer and competitive insights
- Ensure that merchandising needs are met, leveraging necessary resources to deliver an unparalleled experience
- Participate in sales campaigns and produce all supporting materials and buying tools including but not limited to: KPIs, photos and samples, catalogues, product style codes, exit lists
Qualifications
- Proficient in e-commerce management with an excellent understanding of marketing concepts
- Ability to retain and utilise data, i.e. names, merchandise, information, policies and procedures
- Integrate data in decision making process in eliminating risk and optimising resources
- Strong analytical skills and proficiency in MS Excel and core planning apps
- Meticulous attention to detail and ability to follow-up on tasks without reminders
- Strong decision-making skills with demonstrated ability to think strategically and creatively
- Operational excellence
- Great eye for detail, flexible with the ability to manage multiple tasks in a dynamic environment
- Strong observation skills – identifying and assessing customer; purchase behaviour, reactions